We automate with an impact
We approach the automation of business processes with very clear objectives. By combining RPA and AI, we focus on accelerating customer response time, eliminating errors and reworks that negatively impact the user´s satisfaction with the service, as well as on improving both agility and efficiency of processes and operations.
+20%
of capacity in average FTE after implementing RPA
EXPERIENCE. FUTURE. RESULTS.
Our key results worldwide.
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We must automate our business processes in the age of new work
We approach the automation of business processes with very clear objectives. By combining RPA and AI, we focus on accelerating customer response time, eliminating errors and reworks that negatively impact the user´s satisfaction with the service, as well as on improving both agility and efficiency of processes and operations.
WE ASKED OUR CUSTOMERS...
How was your partnership with ActioGlobal?
Kendu has always been a company in continuous development but for that big jump in our growth the collaboration with ActioGlobal is crucial. We have been surprised by their ability to understand the the company reality and to look for ways to make an impact from the first moment, instead of spending months in projects until the results are seen, as other consulting firms do.
Álvaro Cabrera
CEO, Kendu
Since we started collaborating with ActioGlobal I have experienced a transformation as profound as I've never seen before in my career at Adevinta and Schibsted. Within a few quarters an alignment and a clarity have already been created that would have been impossible to accomplish without the experience and commitment of the ActioGlobal team. I consider myself privileged to witness and actively participate in this transformation. In addition to learning a boatload from highly competent people, I am helping my company to be much more effective in achieving results. I recommend ActioGlobal to any company that aims to increase their impact and success in business.
Sergio Visinoni
VP of Product and Engineering for Global Markets and New Models, Board Member of Willhaben GmbH & Co KG, Adevinta
The transformation of the processes, in the people and in the organization of Hispanofil, besides developing our staff and strengthening us as a team, has improved the confidence of the customers in our company. All this is enabling us to overcome the crisis caused by Covid-19 faster and with better results than our competitors. Thank you ActioGlobal, now we are AGILSTS!
Alberto Martínez Cuevas
General Manager, Hispanofil
We don't like consulting firms. That's why we built actioglobal.
PROGRAMS
We develop programs, systems and media models to build digital New Work cultures. Some of our most recent developments
Elimination of operational risks in the management of card payments
- Automation of the payment process in multichannel terminals.
- Increased output by processing more payments in less time.
- Improved customer experience through access to transparency and communication of payment processing and registration.
- Elimination of errors, reworks and reduction of risks throughout the process.
Improvement both in time and quality of response to clients at a leading financial group
- Optimization of response times to clients from the moment they submit their incident.
- Elimination of errors in the assignment of each incident in the commercial platform.
- Elimination of non-value-added activities and reworks throughout the process.
- Elimination of the root cause of customer incidents by combining the data obtained from the technological application with the implementation of Lean Management practices throughout the value chain.