Lean is a business philosophy and strategy, driven by work, innovation and learning systems that aim to create the knowledge necessary to deliver superior customer value and performance.
In perfect synchronization with Agile, Lean Startup and the practices of Exponential Organizations, it stands as the cornerstone of High Performance Organizations to achieve maximum agility, competitiveness, responsiveness and adaptability and to cope with both changing market and consumer conditions. Its success depends primarily on having all levels of the organization, from management to the frontline, improve their way of thinking, acting and innovating each day to place the customer at the center and eliminate all organizational waste for which the customer will not pay for.
OF THE ACTIVITIES THAT ARE CARRIED OUT IN THE PROCESSES OF PRE-LEAN COMPANIES DO NOT ADD ANY VALUE FOR THE CLIENT OR BOTHER THE CLIENT.
To eliminate such situations, we developed IBSⓇ Integrated Business System, a Lean Enterprise System that we have implemented all over the world, in multinationals such as HARTMANN GROUP or CANON. IBSⓇ has been developed and improved over the last ten years in collaboration with experts from TPS (Toyota Production System) and Toyota Way as Jeff Liker and HPO (High-Performance Organizations) as David Hanna. IBSⓇ Integrated Business System is focused on responding to three fundamental axes:
Purpose and Prioritization:What requirements of the clients have we not met? Where do we need to focus and prioritize to achieve this?
Process:How do we reach a way of working to focus everything we do on customer satisfaction and eliminating everything that does not add value in a systemic and consistent way?
People:How do we ensure that each process has a self-organized, responsible team capable of continuously self-improvement in line with the customers' needs?
OUR KEY RESULTS
THESE ARE SOME OF THE CHALLENGES OUR CLIENTS HAVE FACED:
TELL YOU HOW WE ACHIEVE HIGH PERFORMANCE
This was the first project in which we have applied LEAN. ActioGlobal's support has been essential, since no one in our team had LEAN knowledge to use the appropriate resources and achieve the maximum value for the patients. The training sessions have been very practical and we have been able to apply the "theory" and practice in a parallel, agile and very entertaining way. This project has caused a spectacular motivation in our team and in our professionals. Thank you ActioGlobal, for your dedication, involvement, accessibility and empathy with people.
Working hand in hand with ActioGlobal on a Lean Healthcare project at Segovia's General Hospital has meant putting problems on the table and providing solutions, which at first sight seemed complicated, in an orderly and facilitated way in a multidisciplinary work group setting, creating a climate of trust and safety in the team and promoting a quality culture among all the professionals. We have learnt a lot from all the people involved, from each other, and we hope to continue working with ActioGlobal in the future.
Thanks to the perfect combination of theory and practice, ActioGlobal's program has helped me to settle myself in the new context of exponential change. After this experience I will be able to manage the current and future complexity with confidence, having acquired the necessary mindset and Agile tools to manage uncertainty. I will certainly implement everything I have learned within my company.
Our experience with the ActioGlobal team has been very positive. They have accompanied us in improving our entire management system and also in understanding and effectively applying the innovation sprints "Design Sprints". Personally, their support has helped me to accomplish the transformation of the organization.
At Siemens Gamesa, after feedback from other ActioGlobal clients, we decided to launch a productivity improvement project to increase the plant's manufacturing capacity. The new way of working was quickly internalized by the team and it didn´t take long for them to see he results. Once the improvement was achieved, we followed the work philosophy and obtained additional improvements that allowed us to compensate for other new market requirements (exponential change) that were negatively impacting our productivity. Due to a change in demand, we are currently replicating part of the methodology deployed with ActioGlobal, so we will definitely work closely together again in the future to transform our processes, team management and improve our competitiveness in this global setting.
After many years of working in different sectors and environments, it is reassuring when you can always count on the help and support of a reference in the Lean environment like ActioGlobal with their clear approach to concepts and result orientation.
ActioGlobal's guidance in impoving and optimizing processes in the Pharmacy Service has marked a before-and-after in our management. Firstly, by helping us to focus on a rational use of resources, eliminating waste and, above all, because it has been the starting point for a cultural change through "Lean" which has allowed us to grow as a team and always work in pursuit of excellence in our service.
After more than 10 years working with ActioGlobal in several different companies, I am convinced that they are the best option to lead a complete transformation of the operating culture of an industry into a safe harbour. From my point of view, the key to the success of a company like this lies in the consolidation and sustainability of the changes taking place and this is something inherent in ActioGlobal's DNA. There is no speculation about deadlines and the transformation programme is tailored to the needs of each case, adapting it to the starting situation, priorities, strategic plan, ... Good work and I trust I can count on you as a partner in the coming years.
The transformation of the processes, in the people and in the organization of Hispanofil, besides developing our staff and strengthening us as a team, has improved the confidence of the customers in our company. All this is enabling us to overcome the crisis caused by Covid-19 faster and with better results than our competitors. Thank you ActioGlobal, now we are AGILISTS!
If you desire to shape the future, through Agility, Digitalization and High Performance, then let´s make it come true - together