Hardly anyone doubts that teamwork techniques are important. However, we cannot claim that everyone knows how to do it right.
When conducting Lean transformation processes, we – ActioGlobal – are well aware of the importance of teamwork. This is because its performance is directly proportional to the speed of the transformation.
Mastering teamwork techniques is therefore essential to achieve the expected results and customer satisfaction.
In this article we share some of the key elements to master these techniques, we take a brief walk through the psychology behind teamwork, and we conclude with the benefits obtained by working as a team in some of the activities practiced in Lean environments.
To begin with, we must understand that teamwork is a tool or device that organizations use to achieve a result. And this result, in turn, will depend directly on the performance of the team.
Companies that have achieved the status of HPO (High Performance Organization) know about the above definition and place high value on the performance of all team activities within the company.
The Process Approach helps us describe teamwork through the three basic components: input, the process itself and output, which in turn uncovers the related key elements:
One of the masters of Group Psychology (Kurt Lewin: 1890-1947), tells us in one of his texts1:
«individual variations of human behavior in relation to the norm are conditioned by the tension between the perceptions that the individual has of himself and the psychological environment of which he is a part, the living environment».1 Lewin, K. (1939): ”Field Theory in Social Science
What he is saying is that:
we, humans, behave in a different way depending on whether we are alone or in a group.
He also tells us when being in a group, in a certain environment and with a certain tension, makes our perceptions change. And it is precisely in that moment of changing perception that people’s potential and talent are released.
It´s this treasure of teamwork and also our objective at ActioGlobal we aim at: enable people to place their talents at the service of customer needs.
In practically all sectors of business, we have developed from producing large quantities of few benchmarks to small quantities of multiple benchmarks. This dazzling change of scenario has forced companies to use the talent of their employees to improve results to the detriment of costly investments in technology (Toyota is the most prominent example).
The management of people has always been the competitive advantage of companies and will continue to play this important role for many years. Consequently, Human Resources departments must evolve and provide the proper tools to manage the emotions of their employees and, through teamwork, release the talent they treasure.
The benefits obtained of teams orientation are several and diverse depending on the group work that is developed.
Below, we briefly describe three of them:
The benefits of this activity are clear:
As already mentioned, each of these techniques requires internal leadership. However, initially, when they have not been mastered, yet, external leadership is needed to develop the key elements of teamwork as well as its psychological aspect.
At your disposal to help you to become a different, a High Performance Organization (HPO).